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Frequently Asked Questions
You may find the answer to your question below. Check it out and if you can't find an answer here, please just send your question to contact@amegonproject.com or DM us on Instagram @amegon.project. We will get back to you within 24 hours.
Where is amegon located?
Amegon Project is currently operating online and shipping in Vietnam and the United States.
What are Shipping Methods?
You can find more information HERE
How do I make a return?
You can find more information HERE
Does amegon offer worldwide shipping?
Amegon is now shipping to the countries listed below. Asia: China, Hong Kong SAR, Japan, Philippines, South Korea, Japan, Taiwan, Thailand, Vietnam Europe: Belgium, Finland, France, Germany, Netherlands, Spain, United Kingdom, Australia North America: Canada International orders may take additional time to processed. We use DHL as the main shipping carrier. Shipping fee will calculated at check out.
Can I purchase the order in the United States and ship it to an address in Vietnam or vice versa?
Yes, we do offer special gifts service between the U.S and Vietnam. Contact us via email, Instagram, or Facebook to place a special order, we will take care of it.
When will I receive my order?
Orders placed on a business day will be shipped out within 1-2 following business days. After your order is confirmed, we will ship and email you the tracking information. Please allow 5-10 days until your order is delivered.
Why haven't I received my order?
We apologize for delayed delivery of your order. Please contact us using your order number via our email, Facebook, or Instagram to receive assistance on tracking your order.
Does amegon offer returns?
Yes, we do offer returns depending on the orders. Check it out HERE for more information. if you can't find an answer there, don't hesitate and contact us via email, Facebook, or Instagram to receive further instructions on your requests.
Which discounts program does amegon offer?
We appreciate your support of our business, which is why for every post/story published on social media that tags amegon, you will instantly receive 5% discount for your next order.